Welcome to Km Service Point . We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services and visit our website. 2. Information We Collect We collect information to provide better services to our customers. The types of information we collect include: Personal Information: Name, address, phone number, email address, and payment details. Service Information: Details about the services you request or receive, including appliance details and service history. Usage Information: Information about how you interact with our website, such as IP address, browser type, and pages visited. Communication Records: Records of any communication you have with us, including emails, phone calls, and messages. 3. How We Use Your Information We use the information we collect for the following purposes: Service Delivery: To provide, maintain, and improve our home appliance services. Customer Support: To respond to your inquiries, requests, and provide support. Payment Processing: To process payments for services rendered. Communication: To send you updates, promotional materials, and information related to our services, subject to your preferences. Website Improvement: To enhance our website’s functionality and user experience. 4. How We Share Your Information We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: Service Providers: With trusted third-party service providers who assist us in delivering services, such as payment processors or customer support platforms. Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. 5. Data Security We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes using encryption, secure servers, and access controls. 6. Your Rights and Choices You have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request corrections to any inaccurate or incomplete information. Deletion: You can request the deletion of your personal information, subject to certain legal obligations. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails. 7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us